ATLAS HEATING, COOLING & ELECTRICAL
Dedicated to Customer Service, Now and for Years to Come
OUR MISSION: We want to lead the revolution of the service industry by providing the greatest customer experience. From first contact and beyond, we will always strive to bring our customers the best service.
I was contacted by Ms. Lisa the morning after filing my claim with my home warranty company. Atlas was prepared to send out a technician immediately but unfortunately I was at work. However they were able to have a technician available as soon as I got home. The technician Justin was very professional and informative. He serviced my indoor and outdoor units while breaking down the issues as to why they were not working properly.
I normally don’t post reviews but I was so impressed with the customer service from this company. They are what I call “old school”. They seem genuinely concerned about making sure you get the help you need as soon as you can. My service tech was Justin. Super professional and friendly. They stayed till the job was perfect. I’ll recommend them to anyone who is looking for AC service. Great local business.
Great service, very knowledgeable of their field, and very friendly. My father’s a/c went out and in a matter of seconds the tech I believe is Keith who is also the owner knew what the problem was. Thanks for y’all being fast and efficient
I would definitely recommend Atlas to my family and friends . From the initial consultation with Robert who came out and went over the different options for my needs and offered competitive pricing I felt like I had made the right choice already .
Noah and Hunter were the technicians that came out to install my new unit and I couldn’t have been more pleased by their work and work ethic . They were very respectful , made sure the job was done right , and were very thorough in cleaning up behind themselves . I was once again reassured I had made the right choice in choosing Atlas !
This company goes above and beyond to make sure their customers are taken care of! My a/c went out yesterday evening around closing time and they still sent someone out to fix it! It was such a blessing to not have to find somewhere to go for the night!
Our Service Areas
We proudly serve Central Louisiana and surrounding areas with our knowledgeable technicians, and dedicated customer support team. Keeping your home comfortable is a desire from the whole Atlas crew.
Questions? We’re Here For You.
Frequently Asked Questions
BAM Members: ALWAYS $20. No matter the time or day!
Monday-Friday, 7AM-8PM: $75
After hours (8PM and beyond) & Weekends: $125
Our office is in Alexandria, Louisiana. Check our service area map for locations we serve.
Nope! We offer free no obligated in-home quotes.
Yes! In Louisiana, it is not required. We hold two licenses and are completely insured.
We only offer Residential HVAC Services at this time.
- FIRST ASSURANCE PROMISE: Your new system will be installed by on the date we agree upon or we will pay you $500.
- SECOND ASSURANCE PROMISE: The price quoted is the price you pay once the work begins.
- THIRD ASSURANCE PROMISE: If your system breaks down in the first 3 years and we are not there within 24 hours of your call, you recieve $500.
- FOURTH ASSURANCE PROMISE: If the compressor fails, you will receive a new outside unit for as long as you own your home (certain models).
- FIFTH ASSURANCE PROMISE: If the heat exchanger fails, you will receive a new furnace for as long as you own your home (certain models).
- SIXTH ASSURANCE PROMISE: All ductwork installed by us will be repaired for as long as you own your home.