What our wonderful customers have to say!
Based on 171 reviews
23:00 14 Feb 20
Atlas came out and installed a minisplit system for my mom at her house, I am very impressed with the guys who came to do the work they are very professional workers, they also installed a breaker panel for her too and answered any questions I had. One of the guys Noah even went above and beyond to even locate the breaker for her hot water heater and label it for her even though it wasn’t on... the panel they were replacing , when they finished the other gentleman hunter came inside and gave us the “grand tour” on how to use and maintain the new system, great guy very polite and nice and knowledgeable, couldn’t be happier with the service I received from Atlas! Thank you!read more
00:27 12 Feb 20
Spencer, Garrett, and Noah all had part in our AC unit installation experience. They were all courteous and understanding. Quick service, stayed until after 6:30pm and never seemed to be rushed by the time of day. Recommend these guys to anyone. Pay raise for all three and a round on the house.
20:38 06 Feb 20
Spencer and Garrett did an AMAZING job at getting our wiring figured out and updated to be made safe! Atlas goes above and beyond on every service call no matter how big or small! Everything was explained in terms I could understand and the work was done quickly and correctly!
Felicia St. Julien
00:25 30 Jan 20
We were really impressed with the crew who came out. They did such a great job. We highly recommend this company to everyone.
20:53 24 Jan 20
Hunter and Noah were awesome and did a great Job. Very friendly,efficient, and even cleaned up well afterward. Highly recommend these guys! Rick L.
19:21 20 Dec 19
Had atlas come out and install my new system , Noah and hunter did a great job and they were both very nice and answered all my questions and did a good job
19:22 17 Dec 19
Hunter and Noah did such a wonderful job installing a new system for me , very nice respectable young men I was so glad to have them in my home ! THANK YOU ATLAS
00:03 06 Dec 19
*edited since I can't respond to the owner* 2 outlets were changed, still 6 left that he told myself & my husband he was coming back to finish since he showed up at our house at 6PM when our appointment was "early afternoon". Thank goodness the warranty company is sending out another company to get the job done! It's also cute that they respond on Google reviews but they have yet to call us back.... Hands down worse company I've had to deal with. Went through our home warranty who sent this company out. Electrician came out 3 different times & still couldn't finish the job of changing out outlets (so simple). If you want half the work done & your time wasted then go with this company!!read more
21:19 22 Nov 19
Had a new a/c & heating system installed. Josh gave us an inspection and systems to install. Very happy with the new system. Had a hiccup with a thermostat, Josh came out and replaced! Everything working great. GREAT COMPANY will recommend to everyone 👍👍👍
02:03 24 Sep 19
Noah and Garrett came and installed my Bosch system today! They were very professional and explained everything to me as they did the install. Great job, Noah and Garrett!
14:16 13 Sep 19
Very very professional. Excellent work. Reasonable pricing. Give them a call for all your air and heating needs. Also for just about anything else you need for your home.
23:31 10 Sep 19
Hunter and Noah installed my Lennox unit and they did a very professional job. I am very well satisfied with their work, they even cleaned up after the installation. I would recommend them to anyone, they are very knowledgeable about what they are doing. Keep up the good work Hunter and Noah.!!!
14:47 10 Sep 19
They are fantastic! The technician Justin was wonderful and patient and Deana, that answers the phone, is super sweet. They are just wonder people to deal with.
05:00 26 Aug 19
I never review as soon as a job is done. I honestly say the work is top notch. Noah and Hunter are very helpful and professional. Give these guys a chance. It's hard to find service like this in the Alexandria area.
16:46 24 Aug 19
I own my own business and have for over thirty years. I know how critical excellent customer service is and I recognize when I have received it. Ray, Taylor and Levi with Atlas were phenomenal. They were diligant and so nice. I would absolutely recommend them to everyone. Very Professional.
22:47 15 Aug 19
Our air unit went down at the absolute hottest time of year. After calling our former Air Conditioning service provider and not having my call returned for over 24 hours, I had a coworker recommend Atlas Air. I am a teacher so I couldn't call until 4 pm. Francis was wonderful and let me know that not only could they get someone out to my house within 45 mins, but that they would be waving the... $75 service fee because I am a teacher. Josh G. showed up as promised right on time and was extremely professional. He was able to get my air going quickly and took the time to recommend preventative service that would be needed soon. He was very considerate and provided excellent customer service while providing much needed service to our home. Thank you Atlas Air!read more
20:36 15 Aug 19
I just had a whole home backup generator installed by Taylor and Eli. They were professional, polite, and technical experts. I am fully satisfied with my installation by the Atlas team and will consider them on future work.
15:40 28 Jul 19
This is the best place hands down for heating and air conditioning. Very knowledgeable and so friendly. Tell them I sent you!
17:07 25 Jul 19
These guys are amazing. After 5 years of fighting with American Home Shield and their technicians, Atlas has restored our faith in home service technicians. Specifically, it was Josh. His character and demeanor made us comfortable having him in our home. And, as an engineer, I know when a technician is trying to play me, but Josh's honesty and professionalism gave me confidence in his diagnosis... and recommendations. Great job! I highly recommend Atlas Home Service.read more
17:44 20 Jul 19
This company has a staff of real professionals that believe in customer service. The crew that came to the house, Hunter, Noah, and Kaden, came early and did a great job on installing my new unit. On top of that the manager showed up, and all of this on a Saturday. My family and I appreciate you very much.
21:20 11 Jul 19
Hunter and Noah were excellent! So helpful, informative, and polite! They worked extremely hard in a cramped and hot attic! They even removed my two window units for me! I will always call on Atlas for my ac needs!
15:27 25 May 19
Atlas has the best customer service, prices, and installation crew of any company we have ever used. They are truly dedicated to helping, and go above and beyond to please. They will be my first and only choice. I highly recommend giving them a call. You will be glad that you did. I know we are! Big thank you to the entire staff!