What our wonderful customers have to say!

A LeBlanc
A LeBlanc
00:03 06 Dec 19
*edited since I can't respond to the owner* 2 outlets were changed, still 6 left that he told myself & my husband he was coming back to finish since he showed up at our house at 6PM when our appointment was "early afternoon". Thank goodness the warranty company is sending out another company to get the job done! It's also cute that they respond on Google reviews but they have yet to call us back.... Hands down worse company I've had to deal with. Went through our home warranty who sent this company out. Electrician came out 3 different times & still couldn't finish the job of changing out outlets (so simple). If you want half the work done & your time wasted then go with this company!!read more
Joe Dyer
Joe Dyer
21:19 22 Nov 19
Had a new a/c & heating system installed. Josh gave us an inspection and systems to install. Very happy with the new system. Had a hiccup with a thermostat, Josh came out and replaced! Everything working great. GREAT COMPANY will recommend to everyone 👍👍👍
Josh Gatch
Josh Gatch
02:03 24 Sep 19
Noah and Garrett came and installed my Bosch system today! They were very professional and explained everything to me as they did the install. Great job, Noah and Garrett!
Steve T
Steve T
14:16 13 Sep 19
Very very professional. Excellent work. Reasonable pricing. Give them a call for all your air and heating needs. Also for just about anything else you need for your home.
TERRY CALHOUN
TERRY CALHOUN
23:31 10 Sep 19
Hunter and Noah installed my Lennox unit and they did a very professional job. I am very well satisfied with their work, they even cleaned up after the installation. I would recommend them to anyone, they are very knowledgeable about what they are doing. Keep up the good work Hunter and Noah.!!!
Rachel McFerren
Rachel McFerren
14:47 10 Sep 19
They are fantastic! The technician Justin was wonderful and patient and Deana, that answers the phone, is super sweet. They are just wonder people to deal with.
James Newman
James Newman
05:00 26 Aug 19
I never review as soon as a job is done. I honestly say the work is top notch. Noah and Hunter are very helpful and professional. Give these guys a chance. It's hard to find service like this in the Alexandria area.
Robert Michalk
Robert Michalk
16:46 24 Aug 19
I own my own business and have for over thirty years. I know how critical excellent customer service is and I recognize when I have received it. Ray, Taylor and Levi with Atlas were phenomenal. They were diligant and so nice. I would absolutely recommend them to everyone. Very Professional.
Christal Varholdt
Christal Varholdt
22:47 15 Aug 19
Our air unit went down at the absolute hottest time of year. After calling our former Air Conditioning service provider and not having my call returned for over 24 hours, I had a coworker recommend Atlas Air. I am a teacher so I couldn't call until 4 pm. Francis was wonderful and let me know that not only could they get someone out to my house within 45 mins, but that they would be waving the... $75 service fee because I am a teacher. Josh G. showed up as promised right on time and was extremely professional. He was able to get my air going quickly and took the time to recommend preventative service that would be needed soon. He was very considerate and provided excellent customer service while providing much needed service to our home. Thank you Atlas Air!read more
Maxwell Reid
Maxwell Reid
20:36 15 Aug 19
I just had a whole home backup generator installed by Taylor and Eli. They were professional, polite, and technical experts. I am fully satisfied with my installation by the Atlas team and will consider them on future work.
Brenda Shirey
Brenda Shirey
15:40 28 Jul 19
This is the best place hands down for heating and air conditioning. Very knowledgeable and so friendly. Tell them I sent you!
William Avants
William Avants
17:07 25 Jul 19
These guys are amazing. After 5 years of fighting with American Home Shield and their technicians, Atlas has restored our faith in home service technicians. Specifically, it was Josh. His character and demeanor made us comfortable having him in our home. And, as an engineer, I know when a technician is trying to play me, but Josh's honesty and professionalism gave me confidence in his diagnosis... and recommendations. Great job! I highly recommend Atlas Home Service.read more
Kermit Gaines
Kermit Gaines
17:44 20 Jul 19
This company has a staff of real professionals that believe in customer service. The crew that came to the house, Hunter, Noah, and Kaden, came early and did a great job on installing my new unit. On top of that the manager showed up, and all of this on a Saturday. My family and I appreciate you very much.
Karen Linton
Karen Linton
21:20 11 Jul 19
Hunter and Noah were excellent! So helpful, informative, and polite! They worked extremely hard in a cramped and hot attic! They even removed my two window units for me! I will always call on Atlas for my ac needs!
Erika Stewart
Erika Stewart
15:27 25 May 19
Atlas has the best customer service, prices, and installation crew of any company we have ever used. They are truly dedicated to helping, and go above and beyond to please. They will be my first and only choice. I highly recommend giving them a call. You will be glad that you did. I know we are! Big thank you to the entire staff!
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